Internal Quality Assurance System
The Internal Quality Assurance System defines the objectives and the processes to achieve them for the operation of a centre and its degree programmes. The FIB IQAS has a dual purpose:
- Internally, to monitor the programmes, ensuring the maintenance of the level of quality that has so far characterised the FIB
- Externally, to facilitate the prior verification and subsequent accreditation of the degree programmes
This quality assurance system has been defined within the framework of the AUDIT programme, following the guidelines established by the quality agencies ANECA, AQU and AGSUG, and respects the principles of legality and publicity, transparency and participation.
The design and implementation of the IQAS allow the centre to pursue the following objectives:
- To establish quality criteria, monitor the defined processes to achieve them and establish continuous improvement strategies
- To respond to the commitment to satisfy the needs and expectations of the different stakeholder groups
- To facilitate the monitoring of implemented degree programmes with the aim of their subsequent accreditation
The entire structure and governance of the FIB make up the IQAS within a planning–execution–evaluation–action cycle.
IQAS Documentation
- Quality Manual
- Process Map
- IQAS Processes
- P.270.1.1 Definition of Quality Policy and Objectives
- P.270.2.1 Quality Assurance of Programmes. VSMA Framework
- P.270.3.1 Management of Student Promotion and Access
- P.270.3.2 Teaching and Assessment Methodology
- P.270.3.3 Student Support and Management of Diversity and Inclusion
- P.270.3.4 Management of External Academic Internships
- P.270.3.5 Management of Student Mobility
- P.270.3.6 Management of Career Guidance and Employability
- P.270.4.1 Definition of Staff Policy (Academic and Administrative Staff)
- P.270.4.2 Recruitment and Selection of Staff (Academic and Administrative Staff)
- P.270.4.3 Staff Training (Academic and Administrative Staff)
- P.270.4.4 Evaluation of Academic Staff
- P.270.5.1 Management of Material Resources
- P.270.5.2 Management and Improvement of Services
- P.270.6.1 Management of Incidents, Complaints, Claims, Suggestions and Compliments
- P.270.7.1 Information Collection
- P.270.8.1 Publication of Information and Accountability
- P.270.9.1 Deployment, Monitoring and Review of the IQAS and Document Control
Documentation Related to the Deployment of the IQAS
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