Internal Quality Assurance System

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The Internal Quality Assurance System (IQAS) defines the aims of the running of a centre and its studies as well as the processes required to achieve those goals. The FIB IQAS has a double use:

  • Internally, following up the studies ensuring that the level of quality that has been the hallmark of FIB so far is kept.
  • Externally, facilitating the previous verification and the later accreditation of the degrees.

This quality assurance system has been defined in the framework of the AUDIT programme, following the guidelines established by the quality agencies ANECA, AQU and AGSUG, and it respects the principles of legality and publicity, transparency and participation.

The design and implementation of the IQAS allows the centre to set the following goals:

  • Establishing quality criteria, monitoring the processes defined to achieve them and establishing strategies for continuous improvement.
  • Responding to the commitment to meet the needs and the expectations of the different stakeholders.
  • Facilitating the monitoring of the degrees implemented with the aim of their later accreditation.

The entire structure and the governing bodies of the FIB make up the IQAS in a planning-execution-evaluation-performance cycle. The indicators, the improvement plans and the processes that take them into account (both those linked to the development of the degrees and to the management of the centre), together with the governing bodies and their structure of the whole operating cycle are described as follows. 


The UPC centralises the main indicators at a centre level: FIB indicators and for each of its studies:

Improvement plans

The IQAS involves the development of improvement plans following the planning-execution-evaluation-performance cycle. They are grouped by following the proposals to improve the accreditation reports and the follow-up of the different evaluations received:

  • Improvement plan for the 2018-2019 accreditation process.
  • Improvement plan for the 2015-2016-2017 accreditation and monitoring process.
  • Improvement plan for the 2014-2015 accreditation process (accreditation of the MSEC master's degree when it was not coordinated yet by the FIB).


The processes linked to the development of degrees involve:

  • Degree design process (approvals executed by the Faculty Board).
  • Analysis process of degrees outcomes (periodic execution in Standing Committee and Faculty Board).
  • Ongoing improvement process (executed by the specific committees of each degree, the Standing Committee and the Quality Committee).


Within the structure of the FIB, these processes are mainly in charge of the dean's staff, the Secretariat of the dean's office, and the Bachelor's and Master’s Degree Management Unit.

The processes linked to the running of the centre and the administrative management involve enrolment, mobility and external placements of students. Within the structure of the FIB, those processes are mainly in charge of the head of Management and Support Services; the Academic Management, the Projects and External Relations, and the Resources areas; and the inLab FIB (or its equivalents in the structure of UTG-ICT, Technical Unit of ICT Management, of the UPC North Campus).

Process map