Service Engineering

Coordinator
Specialization teachers
Technical competences
Subject

ATTENTION: The specialization Service Engineering of the Master in Innovation and Research in Informatics will not accept a new intake of students this academic year. However, note that some of its subjects (BDM, DW and VBP) are still open and offered as subjects of other specializations or general electives.

About

The master's degree in Innovation and Research in Informatics, specialization in Service Engineering, is a challenging master’s degree that prepares students to become service engineers who are capable of leading service innovation inside organizations. They are trained to work in interdisciplinary contexts and they focus on services as systems of interacting parts that include people, technology and businesses. They integrate into a coherent whole the knowledge and techniques of fields such as computer science, economics, organizational behavior, human resources management, operations research and others.

Target

MIRI-Service Engineering is a Master’s program for students who have a bachelor’s degree in Informatics/Computer Science or Information Systems. After the successful completion of the course, you will be awarded the internationally recognized master’s degree MIRI with the specialization in Service Engineering.

Specialization coordinator

Person	Department	Email
Sancho Samso, Maria Ribera	ESSI

Specialization teachers

Person	Department	Email
Bilalli, Besim	ESSI
Hmimou Ham Man, Achraf	ESSI
Nadal Francesch, Sergi	ESSI
Senaya, Kofi Dzifa	OE

Technical Competences of each Specialization

SERVICE ENGINEERING

CEE5.1
Capability to participate in improvement projects or to create service systems, providing in particular: a) innovation and research proposals based on new uses and developments of information technologies, b) application of the most appropriate software engineering and databases principles when developing information systems, c) definition, installation and management of infrastructure / platform necessary for the efficient running of service systems.
CEE5.2
Capability to apply obtained knowledge in any kind of service systems, being familiar with some of them, and thorough knowledge of eCommerce systems and their extensions (eBusiness, eOrganization, eGovernment, etc.).
CEE5.3
Capability to work in interdisciplinary engineering services teams and, provided the necessary domain experience, capability to work autonomously in specific service systems.