MailToTicket project wins the 6th Premi UPC a la Qualitat de la Gestió Universitària

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Jaume Moral, member of InLab, is responsible and one of the seven people of different units of the UPC who have developed this project within the Nexus24 program

 

MailToTicket is a free software computer program that complements the system used by the different UPC units to track incidents or requests from its users, significantly reducing the response time and the work of the people who receive it by email support requests from users, which until now had to manually enter the system.

The Premi UPC a la Qualitat de la Gestió Universitària  aims to recognize quality management in the field of activity carried out by the administration and services staff of the UPC. It was delivered during the opening ceremony of the 2017-18 academic year that took place on September 22 in the Auditorium of the Vèrtex building.

More information: MailToTicket