- Publish all notices, notes and announcements of examinations for the subjects entered by teaching staff immediately on the Racó and within a maximum period of one day on the notice boards, if necessary.
- Prepare the class timetable and reserve the relevant classrooms before the semester begins. Timetable queries (provisional or final) of subjects through the Racó, before registration.
- Guarantee the daily update of the Racó with the lists of students enrolled in subjects.
- Guarantee the daily update of the Racó with the information related to the participation of the teaching staff in the final theses.
- Answer all of the requests for computer resources for the teaching of the next semester and final theses, and other special requests in a maximum period of three working days from the time of the request.
- Guarantee that the classrooms and computer resources will function properly throughout the whole teaching period and timetable with an availability of 99%.
- Respond to all queries put into the FIB suggestion boxes in a maximum period of one working day.
- Incorporate into the student record the final marks introduced by lecturers through the Racó in a maximum period of one working day.
- Process all requests made by lecturers to the School’s management team within a maximum period of one working day.
- Support lecturers in administrative and academic matters relating to exchange students, with resolution of problems in a maximum of two working days.
- Advise lecturers on different aspects of academic mobility (teaching stays, bilateral agreements).
FACULTAT D'INFORMÀTICA DE BARCELONA
Charter of Services for Teaching Staff
The new FIB Charter of Services for Teaching and Research Staff, addressed to all teaching and research staff assigned to the School, reflects the FIB’s commitment to service to its teaching staff.
Through this charter of services we would like to reaffirm our commitment, begun five years ago, to guarantee a responsible service to our students, and extend this commitment to our teaching staff. The Charter of Services for Teaching and Research Staff was thus created out of the desire of the School to offer quality services to teaching and research staff. It has the primary objective of supplying a flexible and efficient response to the administrative and teaching needs of the School's lecturers.
The School is a pioneer, once again, in developing this type of initiative. The Charter of Services for Teaching and Research Staff has been created with the conviction that it can contribute to guaranteeing the quality of service that society requires of us, making a responsible use of the resources available to us, and thus demonstrate to the citizens that as part of the public administration and specifically the University, we can reach the level expected of us. This will enable us to continue as the leading school of informatics in Spain.
Our desire is to continue working, day by day, seriously and responsibly, and also with enthusiasm. Obviously this challenge requires the effort of many people, and for this reason I would like to thank everyone participating in this process in advance for their dedication and involvement. I would like the Charter of Services to be, once again, a motivation to achieve faster and better service.
Sincerely,
Maria-Ribera Sancho Samsó,
Dean
Through this charter of services we would like to reaffirm our commitment, begun five years ago, to guarantee a responsible service to our students, and extend this commitment to our teaching staff. The Charter of Services for Teaching and Research Staff was thus created out of the desire of the School to offer quality services to teaching and research staff. It has the primary objective of supplying a flexible and efficient response to the administrative and teaching needs of the School's lecturers.
The School is a pioneer, once again, in developing this type of initiative. The Charter of Services for Teaching and Research Staff has been created with the conviction that it can contribute to guaranteeing the quality of service that society requires of us, making a responsible use of the resources available to us, and thus demonstrate to the citizens that as part of the public administration and specifically the University, we can reach the level expected of us. This will enable us to continue as the leading school of informatics in Spain.
Our desire is to continue working, day by day, seriously and responsibly, and also with enthusiasm. Obviously this challenge requires the effort of many people, and for this reason I would like to thank everyone participating in this process in advance for their dedication and involvement. I would like the Charter of Services to be, once again, a motivation to achieve faster and better service.
Sincerely,
Maria-Ribera Sancho Samsó,
Dean
Commitments of the Charter of Services
© Barcelona school of informatics
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