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Information Systems

Information systems use information technologies to provide people with the information they need, giving vital support to business operations, management and decision-making. Companies and other organisations use information systems as strategic tools for innovating, competing and achieving their goals in a globalised market. Information systems comprise people, processes, data and technology and extend beyond traditional organisational boundaries to establish more efficient relationships with suppliers, distributors and customers.

Students who choose to specialise in Information Systems will acquire an understanding of the operational processes and management tasks carried out in organisational settings. They will learn about the different tools for constructing an information system, the recent process of standardisation of many of these tools and the range of possible applications, which include customer relations management, supply chain management, e-commerce, internal process management, business intelligence, knowledge management and business decision support.

Upon completion of the course, students will be able to analyse the management requirements of an organisation and design specific technological solutions, adapting and integrating the most suitable tools at their disposal. They will also be able to identify process improvement opportunities and implement innovative solutions that enable organisations to harness their information systems for strategic competitiveness.

Career options

Graduates with specialised training in Information Systems can follow a wide range of career paths, in addition to teaching and research. Common options include the following:

Management roles
  • Information systems managers participate in strategic decisions related to information systems, facilitate communication between the technology division and the business and support divisions, oversee the implementation of new applications and the integration of technology infrastructure and manage the budget and human resources of the information systems division.
  • IT managers devise the company systems plan, organise the IT department (hardware, software and human resources), coordinate with other departments and liaise with suppliers. IT managers usually report to information systems management.
  • E-business managers are responsible for e-business strategy, planning, execution and control.
Middle-management and technical roles
  • Business analysts analyse and identify organisational requirements and design business process improvement (BPI) plans and business process reengineering (BPR) plans, which often require changes to existing information systems. Business analysts act as intermediaries between the stakeholders in a solution and the technical team responsible for its design and implementation.
  • Information systems consultants analyse the operational and/or technical requirements of an organisation, oversee the parameterisation and implementation of information systems and manage user training programmes. They work with a range of systems including business information systems (ERP, CRM, SCM, etc.), decision support systems (DSS), business intelligence (BI) systems and content management systems (CMS).
  • Information systems auditors assess compliance with regulatory and procedural standards for information systems, ensure the correct implementation of management quality practices (COBIT, ITIL), control compliance with applicable legislation on ICTs and advise management on the improvement and internal control of information systems.
  • Customer support directors are responsible for the services offered in customer support centres, the management and control of supplier contracts, and the quality budget and cost of these services.
  • Database administrators are responsible for the logical and physical design of organisational databases and for guaranteeing recoverability, integrity, security, availability and performance

Specialization Coordinator

Ruth Raventos Pages

Competences

Technical Competences of each Specialization
IdDescription
CSI1 To demonstrate comprehension and apply the principles and practices of the organization, in a way that they could link the technical and management communities of an organization, and participate actively in the user training.
CSI2 To integrate solutions of Information and Communication Technologies, and business processes to satisfy the information needs of the organizations, allowing them to achieve their objectives effectively.
CSI2.1 To demonstrate comprehension and apply the management principles and techniques about quality and technological innovation in the organizations.
CSI2.2 To conceive, deploy, organize and manage computer systems and services, in business or institutional contexts, to improve the business processes; to take responsibility and lead the start-up and the continuous improvement; to evaluate its economic and social impact.
CSI2.3 To demonstrate knowledge and application capacity of extraction and knowledge management systems .
CSI2.4 To demostrate knowledge and capacity to apply systems based on Internet (e-commerce, e-learning, etc.).
CSI2.5 To demostrate knowledge and capacity to apply business information systems (ERP, CRM, SCM, etc.).
CSI2.6 To demonstrate knowledge and capacity to apply decision support and business intelligence systems.
CSI2.7 To manage the presence of the organization in Internet.
CSI3 To determine the requirements of the information and communication systems of an organization, taking into account the aspects of security and compliance of the current normative and legislation.
CSI3.1 To demonstrate comprehension of the principles of risks evaluation and apply them correctly when elaborating and executing operation plans.
CSI3.2 To develop the information system plan of an organization.
CSI3.3 To evaluate technological offers for the development of information and management systems.
CSI3.4 To develop business solutions through the deployment and integration of hardware and software systems.
CSI3.5 To propose and coordinate changes to improve the operation of the systems and the applications.
CSI4 To participate actively in the specification, design, implementation and maintenance of the information and communication systems.
CSI4.1 To participate actively in the specification of the information and communication systems.
CSI4.2 To participate actively in the design, implementation and maintenance of the information and communication systems.
CSI4.3 To administrate databases (CES1.6).

Subjects

Specialization Compulsory

Specialization Complement



Description of requisites types
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