(Text in Catalan)How quality guidelines and goals are defined270.1.0.1 Definition of quality guidelines and goalsHow the quality of academic programs is assured
270.1.1.1 Quality assurance of academic programs How academic programs are oriented towards the students
270.1.2.1 Definition of profiles and students recruitment270.1.2.2 Students guidance and development of teaching 270.1.2.2.1 Students guidance
270.1.2.2.2 Development of teching
270.1.2.3 Students mobility management
270.1.2.3.1 Students mobility management (incoming)
270.1.2.3.2 Students mobility management (outgoing) 270.1.2.4 Professional orientation management270.1.2.5 Internships management 270.1.2.6 Incidents, claims and suggestions managementHow staff quality is assured and improved270.1.3.1 Definition of staff policy270.1.3.2 Staff recruitment 270.1.3.2.1 Selection and access of teaching and research staff
270.1.3.2.2 Selection and access of administrative and management staff
270.1.3.3 Staff training 270.1.3.3.1 Training of teaching and research staff
270.1.3.3.2 Training of administrative and management staff
270.1.3.4 Staff evaluation, promotion and recognition 270.1.3.4.1 Evaluation, promotion and recognition of teaching and research staff
270.1.3.4.2 Evaluation, promotion and recognition of administrative and management staff
How resources and services are managed and improved270.1.4.1 Resources management270.1.4.2 Services managementHow the outcomes are checked and analyzed270.1.5.1 Outcomes evaluation
How the information is published270.1.6.1 Information publication